TELUS International supports community and sustainability projects

At TELUS International Ireland, our corporate social responsibility activities reflect what is important to team members in our focus on social impact, sustainability and well-being. Our team is empowered to take the lead on CSR initiatives through our Giving Back Committee, with collective decisions made on charitable partners and community projects. Volunteering in the local community is a key part of our CSR strategy.


From June 10-26, 263 team members participated in the TELUS Days of Giving #GOALLOUT virtual challenge by walking, running or cycling 200 km, the equivalent of the Ring of Kerry. In total, the team raised €44,000 which will be split equally between our non-profit partners, My Lovely Horse Rescue and Aware. Each member of the team who took up the challenge had the option of having five trees planted in their name or helping to develop recycling ecosystems in coastal communities.

Pledge register project

TELUS International Ireland continues to seek ways to help individuals and families affected by the ongoing humanitarian crisis in Ukraine. For a month, three team members worked on the Irish Red Cross Pledge Registry Project, reviewing collected pledges and gathering additional information to successfully connect Ukrainian families in need of housing with a pledge house that best suits their needs. We have allowed team members to temporarily redeploy from their current role to work on this project while TELUS International Ireland covers their salaries.

Eco Dream Day 2022

In an exciting new volunteering initiative, we have worked with the Cork-based charity Cope Foundation on a project that benefits the community as well as the environment. Cope Foundation supports more than 2,800 children and adults with intellectual disabilities and autism. Together with users of the Cope service, we worked in their home-style garden in Ballincollig, a vital space for learning, socializing and connecting with nature. After two years of COVID-19 lockdown, the site had become overgrown and Cope needed our help – digging and weeding raised beds, planting bee and pollinator friendly plants, painting fences with eco-friendly paint and planting sensory plants and herbs along the walkways.

Support biodiversity

We marked World Bee Day 2022 with a beekeeping workshop with honey produced from hives introduced to the Cork campus last year. In conjunction with An Beach Dubh, two hives with around 60,000 Irish native bees are kept at TELUS International Ireland’s head office in Mahon, Cork. Ciara Parsons, horticultural therapist and sustainability representative at TELUS International Ireland, commented: “Native bees have been such a great addition to our campus, helping with the pollination of our plants and enhancing the biodiversity of our garden.

In conjunction with An Beach Dubh, two hives with around 60,000 Irish native bees are kept at TELUS International Ireland’s head office in Mahon, Cork. Photo: Michael O’Sullivan/OSM PHOTO

world of work

As part of Business Action on Education, an initiative of Business in the Community Ireland, we support inclusive education. Working with a secondary school in Cork and one in Dublin, our team visited the schools to talk to students about their work at TELUS International, our company culture and values. The program ended with a site visit to the Cork and Dublin campuses.

TELUS International Ireland is a digital CX innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands.

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